华东师范大学(哲学社会科学版) ›› 2018, Vol. 50 ›› Issue (6): 144-152.doi: 10.16382/j.cnki.1000-5579.2018.06.017

• 社会治理与美好生活 • 上一篇    下一篇

中国居民社会治理满意度及其问题研究

张成岗   

  1. 清华大学社会科学学院, 北京, 100084
  • 出版日期:2018-11-15 发布日期:2018-11-26
  • 作者简介:张成岗,清华大学社会科学学院教授、博士生导师(北京,100084)。
  • 基金资助:
    国家发改委规划项目"我国社会治理与评估指标体系和年度报告"(项目编号:2018-19);北京市社科基金项目"风险治理中专家信任构建路径及机制研究"(项目编号:15ZXBO15)。

On Residents' Social Governance Satisfaction in China and Its Problems

ZHANG Cheng-gang   

  • Online:2018-11-15 Published:2018-11-26

摘要: 在社会治理创新发展中,如何提升其科学化、精确化与专业化水平是社会各界的共同愿望与追求。居民满意度是社会治理创新的出发点与落脚点,在社会治理创新的视角下,通过对我国居民的社会治理满意度进行系统的分析研究,可以发现以下问题:其一,我国目前居民社会治理的满意度水平还有待提高;其二,资源的充足性与方便性是居民最看重的因素;其三,居住地区与居住社区类型均对居民社会治理满意度存在着显著影响,其中农村居民的总体满意度水平相对最高。根据当前社会治理的满意度情况,建议政府逐渐推动社会治理重心下移,提高社会治理智能化与专业化水平,注重多部门合作,提升服务的价值。

关键词: 社会治理创新, 满意度, 居住地区类型, 居住社区类型

Abstract: Innovating social governance and improving its scientific, precise and professional level is the common aspirations and pursuits of all sectors of society. Residents' satisfaction is the starting point and ending point of social governance innovation. From the perspective of social governance innovation, this paper systematically analyzes the social governance satisfaction of Chinese residents. It shows that the satisfaction needs to be improved, the adequacy and convenience of resources are the most important factors for residents, both the residential area and the residential community have a significant impact on residents' social governance satisfaction, and rural residents have the highest level of overall satisfaction. The government should push down the focus of social governance, raise the level of intelligence and specialization in social governance, pay attention to multi-sector cooperation, and increase the value of social governance services.

Key words: social governance innovation, satisfaction, residential area type, residential community type