华东师范大学学报(哲学社会科学版) ›› 2003, Vol. 35 ›› Issue (6): 84-89.doi: 10.16382/j.cnki.1000-5579.2003.06.013

• 文学 语言 • 上一篇    下一篇

实话如何实说: 突发公共安全危机管理中的政府信息发布——危机管理的语用分析之二

胡范铸   

  • 收稿日期:2003-08-30 出版日期:2003-11-01 发布日期:2025-12-15
  • 作者简介:胡范铸(1955-), 男, 上海人, 华东师范大学学报编辑部教授

How to Tell the Truth: The Government Information Release in the Management of an Emergent Public Security Crisis——The Second Pragmatic Analysis of the Crisis Management

Fan-zhu HU   

  • Received:2003-08-30 Online:2003-11-01 Published:2025-12-15

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摘要：

突发公共安全危机可以分为外源性和内源性两类。如果说, 对于国与国之间爆发的“外源性”危机的管理首先是一种“维护面子”的行为, 则一个政治系统内部发生的“内源性”公共安全危机的管理首先应该是一种“社会动员”行为。任何社会动员行为都可以看作首先是一种言语行为, 而作为“社会动员行为”的言语, 为了确立社会动员行为的合法性和有效性, 一个基本语用规则就是应该“实话实说”。但是, 在危机管理中, 却可能出现: 政府在“实说”, 但听众却并不以为是“实话”。由此, “实话如何实说”便成为一个值得分析的问题。

关键词: 突发公共安全危机, 实话实说, 语用, 准则

Abstract:

According to its character, the emergent public security crisis can be classified into external source and internal source. If we say that the management of a crisis of "external source", which tends to break out between countries, is a kind of "saving-face" action in the first place, then the management of a public security crisis of "internal source" is primarily a kind of " social-mobiliatiza-tion" action. Any action of social mobilization can be first considered as a speech action. In order to secure its legality and effectiveness, a basic pragmatic principle of the speech action, as social mobilization action, should be that of "telling the truth." But, it is possible in the crisis management that the audience do not think what the government "tells frankly" is "the truth." Accordingly, "how to tell the truth" becomes a problem worthy of analysis.

Key words: emergent public security crisis, tell the truth, pragmatics, principle

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