华东师范大学学报(哲学社会科学版) ›› 2022, Vol. 54 ›› Issue (5): 121-132.doi: 10.16382/j.cnki.1000-5579.2022.05.012

• 数字劳动与数字化治理 • 上一篇    下一篇

应对不确定性：互联网“大厂”实习生的数字劳动过程

顾楚丹, 文军   

  • 接受日期:2022-08-12 出版日期:2022-09-15 发布日期:2022-09-24
  • 作者简介:顾楚丹，华东理工大学应用社会学研究所暨社会学系讲师（上海，200237）|文军，华东师范大学中国现代城市研究中心暨社会发展学院教授、上海市“中国特色的转型社会学研究”社会科学创新研究基地首席专家
  • 基金资助:
    2021年度上海市哲学社会科学规划课题“新时期社会发展的不确定性及其应对方式研究”（项目编号：2021BSH002）；华东理工大学中央高校基本科研业务费资助项目“互联网‘平台青年’的劳动形态研究”（项目编号：JKE01212203）。同时，本研究也得到了中法社会与科学联合研究院“Toward Post-Western Sociology. The two experiences of the digital work and the environmental mobilizations in France, China and Canada”的支持

Dealing with Uncertainty：The Labor Process of Interns in Internet “Giants”

Chu-dan GU, Jun WEN   

  • Accepted:2022-08-12 Online:2022-09-15 Published:2022-09-24

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摘要：

数字平台企业劳动力的“不确定性”内核和发生条件已经发生改变，劳资双方面临的不确定性因素在增长。以互联网“大厂”实习生的数字劳动过程为分析对象，发现互联网“大厂”与实习生共同存在的减少不确定性动机是制造“同意”的前提。面对外生和内在的不确定性，平台企业以“大厂化”和“主体赋权”作为组织控制的有效策略，实习生则借助实习“经纪人”、网络社群参与及组织化动员、文化层面的自我价值化等主体性实践方式来应对身份与劳动的不确定性。劳资双方应对不确定性的实践行动中产生的交互价值对平台治理乃至社会治理都有着十分重要的启示。

关键词: 数字劳动过程, 不确定性, 互联网"大厂", 平台企业, 实习生

Abstract:

In the process of digital labor, the core and conditions of labor “uncertainty” have changed, and the uncertainty factors facing both labor and capital are increasing. Regarding the labor process of the interns in the internet “giants” as the analysis object, this paper shows that reducing uncertain factors for both internet “giants” and interns is the precondition of creating “agreement”. In the face of exogenous and inherent uncertainty, internet enterprises take “big factory” and “subject empowerment” as effective strategies of organizational control, while interns respond through subjective practices such as internship “brokers”, network community participation and organizational mobilization and cultural self-value. The interaction value generated in the practical actions of labor and capital to deal with uncertainty has very important implications for platform governance and even social governance.

Key words: digital labor process, uncertainty, internet “giants”, platform enterprises, interns