Abstract:

In the process of digital labor, the core and conditions of labor “uncertainty” have changed, and the uncertainty factors facing both labor and capital are increasing. Regarding the labor process of the interns in the internet “giants” as the analysis object, this paper shows that reducing uncertain factors for both internet “giants” and interns is the precondition of creating “agreement”. In the face of exogenous and inherent uncertainty, internet enterprises take “big factory” and “subject empowerment” as effective strategies of organizational control, while interns respond through subjective practices such as internship “brokers”, network community participation and organizational mobilization and cultural self-value. The interaction value generated in the practical actions of labor and capital to deal with uncertainty has very important implications for platform governance and even social governance.

Key words: digital labor process, uncertainty, internet “giants”, platform enterprises, interns